PCCW (SEHK: 0008) – HONG KONG, January 19, 2015 – PCCW Solutions, the IT services flagship of PCCW Limited, has joined the BMC Software Solutions Provider Partner Program to deliver market-leading capabilities from the BMC portfolio in Hong Kong, Macau and mainland China.
Products involved include BMC Remedyforce, BMC Remedy IT Service Management Suite, BMC BladeLogic, BMC Cloud Lifecycle Management, BMC TrueSight and BMC Control-M. They play a central role in BMC Software’s “Living IT” strategic initiative, which places people at the heart of IT in the drive for digital transformation. Significant areas among the many technologies addressed by the two companies include data center automation and cloud computing.
Dr George Fok, Managing Director of PCCW Solutions, said, “We are very pleased to be a BMC Solutions Provider Partner, further strengthening our portfolio of IT management solutions. PCCW Solutions is committed to providing end-to-end IT solutions to help our customers stay ahead in the new digital world.”
Mr. Gavin Selkirk, President of BMC Software Asia Pacific, said, “Our Solutions Provider Partner Program is crucially important to the BMC ecosystem, so we are delighted that an organization of stature like PCCW Solutions is collaborating closely with us.”
Mr. Selkirk added, “A deep desire exists in BMC to create ongoing value for our customers. Quite simply, we realize our business will grow if we make our customers’ businesses grow. Partners such as PCCW Solutions will help us speed up service delivery in the region, while making complexity more manageable and creating genuine value for customers.”
PCCW Solutions recently completed a BMC Remedyforce implementation project within a very short time frame for a regional insurance company in Hong Kong, thanks to the easy-to-use cloud-based Salesforce.com delivery model. BMC Remedyforce provides agile and cost-efficient service desk automation and integration. This will allow the customer to reduce manual labour headcount and streamline service delivery.
About PCCW Solutions
PCCW Solutions is the IT and business process outsourcing flagship of PCCW Limited, which also holds interests in telecommunications, media, property development and investment, and other businesses.
Responsible for a growing number of large-scale IT projects in the public and private sectors, PCCW Solutions holds a wealth of experience and expertise and is viewed as a major industry player in Greater China. To learn more about PCCW Solutions, please visit www.pccwsolutions.com.
About PCCW Limited
PCCW Limited (SEHK: 0008) is a Hong Kong-based company which holds interests in telecommunications, media, IT solutions, property development and investment, and other businesses.
The Company holds a majority interest in HKT, Hong Kong’s premier telecommunications service provider. HKT meets the needs of the Hong Kong public and local and international businesses with a wide range of services including local telephony, local data and broadband, international telecommunications, mobile, and other telecommunications businesses such as customer premises equipment sale, outsourcing, consulting, and contact centers.
PCCW also owns a fully integrated multimedia and entertainment group in Hong Kong, which includes a highly successful IPTV operation, now TV. As the provider of Hong Kong’s first quadruple-play experience, PCCW offers a range of innovative media content and services across four delivery platforms – fixed-line, broadband Internet access, TV and mobile.
Also wholly-owned by the Group, PCCW Solutions is a leading information technology outsourcing and business process outsourcing provider in Hong Kong and mainland China.
In addition, PCCW holds a majority interest in Pacific Century Premium Developments Limited, and overseas investments including the wholly-owned UK Broadband Limited. To learn more about PCCW, please visit www.pccw.com.
BMC delivers software solutions that help IT transform digital enterprises for the ultimate competitive business advantage. We have worked with thousands of leading companies to create and deliver powerful IT management services. From mainframe to cloud to mobile, we pair high-speed digital innovation with robust IT industrialization – allowing our customers to provide amazing user experiences with optimized IT performance, cost, compliance, and productivity. We believe that technology is the heart of every business, and that IT drives business to the digital age.
BMC – Bring IT to Life.
Issued by PCCW Limited.